Whitney Case Study Example | Topics and Well Written Essays - 250 words - 11

Whitney - Case Study Example As the discussion highlights more emphasis would be put on client and customer by introducing new program on Social skills. Focus would be on developing skills in social networking and developing constructive human relationship. It is vital as Whitney is in consultation where people are required to interact with diverse population. The new recruits should undergo training as it would help them to understand the organizational culture and facilitate their integration with the system so their competencies can be better exploited to suit the needs of the clients. If and when the employees or executives are required to cater to new requirements of client and if their academic qualifications and experience requirement additional inputs, they must undergo training to upgrade their skills for optimal performance. Whitney must evaluate its programs through performance measurement and feedback from clients and in-house colleagues. This would help to evaluate the effectiveness of programs as and when used with clients. Improvements on social skills could also gauged through feedback from colleagues and satisfaction of clients.